Share via

Help, my authenticator app isn't working

Ray 50 Reputation points
2024-12-27T19:49:18.39+00:00

My student account doesn't work. I'm trying to log into my <Mod remove PII>@<Mod remove PII>.edu account and when it tries to connect to my authenticator app, nothing shows up. Please help ASAP, my first semester starts soon and I haven't gotten anything done because I can't log in.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,725 questions
Accepted answer
  1. Anthony LAVABRE 1,225 Reputation points
    2024-12-27T23:22:33.4566667+00:00
    1 person found this answer helpful.
    0 comments
Accepted answer
  1. NoOneCan 815 Reputation points
    2024-12-28T16:08:10.8033333+00:00

    Are you end user (student)?

    If so, you may contact your school Office 365 admin. (i.e. contact the person who gave you your Microsoft 365 user account and password for further assistance).

    1 person found this answer helpful.
    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.