Need help deleting Azure and Microsoft account

Vincent Ferranti 0

hello Microsoft

I need some help, leaving and deleting my Asher tenant.

I signed up for pay-as-you-go AZURE account a few days ago by accident.

I am now trying to get rid of this AZURE account.

I am the only user in this Asher portal.

When I go to close and delete my Microsoft account, it says I must leave my organization tenant.

But when I try to leave my organization, tenant....... It says I do not have permission to do so

Please help..

Akpesiri Ogbebor 620 Reputation points

2024-12-30T08:59:22.94+00:00
Hello @Vincent Ferranti

Thank you for sharing your issue on Microsoft Q&A.

I understand you want to delete your tenant and you are encountering an error.

To close and delete your Azure account and leave your organization tenant (Azure AD tenant), follow these steps carefully. This issue typically arises because even as the sole user, you are considered the tenant administrator and need to handle this differently:

Step 1: Check and Confirm Permissions

Log into Azure Portal: Use your Microsoft account to log into Azure Portal.

Access Azure Active Directory:

Go to Azure Active Directory from the left-hand menu.

Under "Roles and administrators," verify that you are the Global Administrator of the tenant.

Step 2: Delete Resources

Azure won't allow you to delete the tenant if there are active resources or subscriptions. Do the following:

Cancel the Azure Subscription:

Go to Cost Management + Billing in the Azure portal.

Under "Subscriptions," locate your Pay-As-You-Go subscription.

Select it and click Cancel Subscription. Follow the prompts to cancel.

Delete Active Resources:

Navigate to All Resources in the Azure portal.

Delete all listed resources associated with the subscription.

Check Resource Groups:

Go to Resource Groups and delete all listed resource groups.

Verify No Pending Charges:

Ensure your subscription doesn’t have unpaid charges. This is crucial as Microsoft won’t close a subscription with outstanding bills.

Step 3: Leave or Delete the Tenant

Step 3: Leave or Delete the Tenant

Now that your subscription is canceled:

Try Leaving the Tenant:

Go to My Account Portal (https://myaccount.microsoft.com/).

Under Organizations, try to leave the organization.

If it says you don’t have permission:

It likely means you must delete the tenant since you're the only administrator.

Delete the Tenant:

In the Azure Portal, go to Azure Active Directory > Tenant properties.

Look for the option to delete the tenant. You might see blockers (e.g., active subscriptions or users). Follow the guidance to resolve each blocker

Step 3: Leave or Delete the Tenant

Now that your subscription is canceled:

Try Leaving the Tenant:

Go to My Account Portal (https://myaccount.microsoft.com/).

Under Organizations, try to leave the organization.

If it says you don’t have permission:

It likely means you must delete the tenant since you're the only administrator.

Delete the Tenant:

In the Azure Portal, go to Azure Active Directory > Tenant properties.

Look for the option to delete the tenant. You might see blockers (e.g., active subscriptions or users). Follow the guidance to resolve each blocker.

Step 4: Close Your Microsoft Account (Optional)

Once the tenant is deleted:

Go to the Microsoft Account Closure page (https://account.microsoft.com/closeaccount).

Follow the instructions to close your account.

Troubleshooting Tips:

If Tenant Deletion Still Fails:

Ensure all directories and linked services are removed.

Use Azure PowerShell or Azure CLI to manually verify tenant settings.

Contact Microsoft Support if issues persist.

Contact Microsoft Support:

Visit the Azure Support Portal.

Submit a request for assistance with tenant deletion and account closure.

Please let me know if you need further assistance.

Siri

1 answer

Raja Pothuraju 10,760 Reputation points Microsoft Vendor

2024-12-30T15:46:25.2233333+00:00

Hello @Vincent Ferranti,

Thank you for posting your query on Microsoft Q&A.

From your description, it seems you are trying to delete or remove an Azure tenant that was recently created with a Pay-As-You-Go subscription. However, you’re encountering issues when attempting to leave the organization.

Please note that if you are a member user in the tenant, you cannot leave the tenant using the My Account Organizations page. I’ve attached a screenshot for better clarity.

To delete a tenant in Microsoft Entra ID, kindly follow the steps outlined in the official Microsoft documentation:

How to delete a directory in Microsoft Entra ID

I hope this information is helpful. Please feel free to reach out if you have any further questions.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Thanks,
Raja Pothuraju.
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Raja Pothuraju 10,760 Reputation points Microsoft Vendor

2025-01-08T17:09:30.5566667+00:00

Hello @Vincent Ferranti,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
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