Unable to Validate Phone Number During Azure Signup

Question

I am encountering an issue during the Azure signup process. When attempting to validate my phone number, I receive the following error message:

We’re unable to validate your phone number. Phone validation is required to confirm your identity and complete signup.

I have already tried the following steps without success:

Verified that the SMS verification code was entered correctly and not expired.

Ensured my phone number is formatted correctly, including the country code.

Tried with a different phone number.

Cleared browser cache and cookies and retried the signup process.

Checked the Azure status page for any ongoing issues.

Despite these efforts, I am still unable to complete the signup. I would appreciate any guidance on resolving this issue, as I am eager to start using Azure for learning and exploring its services.

Answer 1

Hi Shareef Ahmmed (GA-user),
For customized support with your problem, you can contact customer support in your country or region. To get targeted assistance, please submit a subscription ticket to our support team. You can create a (free) support request with the Azure subscription support team by selecting Subscription Management as the issue type.

For more information, see this FAQ: How do I create a support request if I cannot sign in to the Azure portal?

Please don't forget to "Accept answer" and close this thread.

Answer 2

Rather to the registration through your cellphone, instead of laptop.