Hi @Gokul S thanks for bringing this to our attention. The DNS record you shared means a CNAME record pointing to azurewebsites.net
with the name insightshubprodwebapp1
. This suggests an old web app might have existed with this name, but it's currently not active.
Here are a few key points to consider when it comes to CNAME record :
- Azure Web App names must be globally unique across all of Azure, not just within your subscription
- Even if a web app is deleted, the name may remain reserved for some time to prevent security issues like subdomain takeover
- Microsoft specifically implements protections against subdomain takeover attacks, which is likely why you cannot claim this name
Is it possible for you to use another name for the web app?