Issue with Phone Number Verification in Azure

Question

Hello,

I am trying to register in Azure using the account, but during phone number verification , I encounter the error: "We’re unable to validate your phone number".

I have tried different formats of the number and other phone numbers, but the issue persists.

Please assist me in resolving this problem.

Thank you!

Best regards

Answer 1

Hey there, Iv P

Please can you try clearing your cache and cookies on your browser. It may be worth trying in in-Private browsing to see if that works.

If you are still running into problems, you will need to reach out to Azure support to see if they can look further into your account. To reach out to their support team, please use this link: https://azure.microsoft.com/en-gb/support/

Hope this helps,
Nathan