Hi @David Oh ,
Thanks for waiting.
Based on your description, we want to confirm:
- Can you use this feature by entering valid information after pop-up authentication?
- Do all users encounter this issue or only some users?
You could try to:
- Add SharePoint to Trusted Sites
- Modify data inside Credentials Manager
- Create a new registry entry
Please refer to this article for more information:
SharePoint keeps asking for password on Windows 10
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
If the answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.