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I can’t login on my school account via authenticator app since I got a new phone

Nejc Nedeljko 5 Reputation points
2025-01-09T20:01:10.7233333+00:00

I recently got a new phone, now I can’t login in my school account via authenticator app and every option to fix this requires me to login in my account wich I can’t do…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Thameur-BOURBITA 34,936 Reputation points
    2025-01-09T20:11:13.58+00:00

    Hi @Nejc Nedeljko

    You should ask you administrator to reset MFA config on your account to be able to enroll your new phone for MFA.

    Please don't forget to accept helpful answer

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