. Please use the thumbprint of an existing trusted certificate to get security token.. isLocalMode: False; useReportingCluster: False; thumbPrint: BD48DF1348A600762E917DDC047 currentProcess: ReportingServicesService

Bernd Koehler 20 Reputation points
2025-01-13T15:56:37.53+00:00

D 365 FOD 365 VHD 10.0.41 Error Unable to find the certificate with the given thumbprint__Unable to find the certificate with the given thumbprint. Please use the thumbprint of an existing trusted certificate to get security token.. isLocalMode: False; useReportingCluster: False; thumbPrint: BD48DF1348A600762E917DDC047BE1389757BF73; currentProcess: ReportingServicesService__  Where can I get the certificate and how do I install it?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. Giuseppe Caradonna 90 Reputation points
    2025-01-17T10:42:20.49+00:00

    Hi solved doing these steps:

    1. Select Run from the start menu and enter certlm.msc to open the certificate manager
    2. Navigate to Personal/Certificates and locate the cert with DeploymentsOnebox.DaxRunnerTokenUserCertificate.pfx as the issuer
    3. Select this cert and copy the thumbprint from the Details tab
    4. Open the reporting config file located at C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\ReportServer\bin\ReportPVMConfiguration.xml in a text editor
    5. Paste the thumbprint as the value for ReportingClientCertificateThumbprint and save the file
    6. Start the Windows Services app, and find the SQL Server Reporting Services service
    7. Restart the SQL Server Reporting Services service
    8. SSRS reports should now work.

    I hope that this can help you

    3 people found this answer helpful.

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  1. Yue Tan 0 Reputation points
    2025-01-21T06:18:21.4833333+00:00

    cd cert:\LocalMachine\My ls | Select-Object NotAfter,Thumbprint,Subject | Where-Object -Property Subject -like "CN=cloud.onebox.dynamics.com" | Sort-Object -Property Subject,NotAfter

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    Open the reporting config file located at C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\ReportServer\bin\ReportPVMConfiguration.xml in a text editor

    Replace text BD48DF1348A600762E917DDC047BE1389757BF73 to B11AF86B8909EFC440A366F6BA96E9E39E519A1E and save.

    SSRS reports should now work

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