I can't get a code from my authenticator app, as I am not logged in on the app.

Andrew Sago 20 Reputation points
2025-01-14T15:44:58.9066667+00:00

I can't get a code from my authenticator app on my mobile to enable me to log in on my laptop, as I am not logged in on the app. When I try to log in on the app, it asks for a code from the app - so I am in a loop. This is a workplace account and I am the admin, but I don't use a work machine, so I am not already logged in anywhere and cannot get logged in on another machine to turn off MFA, because it always wants an authenticator app code. Help! I have logged in here with my personal account in order to post

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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