Authenticator not working for passkey scan

Narendra Chaudhari (INFOSYS LIMITED) 0 Reputation points Microsoft External Staff
2025-01-14T20:08:32.49+00:00

Hi team,

i need to login in work profile which required passkey authenticator from another device, according i setup authenticator app with passkey, i could get the authentication notification but when i try to scan the passkey it gives me error "passkey not found on this device" i suppose its because android failed to detect the authenticator app for passkey, i did added authenticator app in setting but still same issue. could you please have a look and suggest solution.

Android version is 14

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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