Unable to access a third party company via a sign in for microsoft

Russell M 0 Reputation points
2025-01-17T22:45:25.5066667+00:00

We are trying to access a site that has been set up for us to use by a third party.

The link takes us to the company website and log in says to click on a button that says, continue with microsoft to the site https://xxx.xxx.xxx/microsoftidentity/account/signin (xxxxxx just signify the company site)

We click on a button and a new microsoft window opens and asked for our email to log in. The page then says, 'our domain' isn't in our system. Make sure you typed it correctly', when we try to log in with our email.

The company tells me everything is working on their end, we just cannot get past this log in screen because of the message above.

This is very odd to me.

Not that it matters everyone in the office has a microsoft office account which they access with the same email.

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