Unable to create a new support request

Question

I am unable to complete creating a support request due to a glitch in the system. How else can I get hold of a support engineer?

Answer 1

Hi Kanayo1,
Thank you for contacting us from the Microsoft Q&A forum.

To address the issue, please contact our support team using the phone numbers listed here: https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

When speaking with the tech router or customer service representative, explain your issue to them. They will create a support ticket and escalate the case to the Azure Subscription/Account Review team.

Please don't forget to "Accept answer" and close this thread.

Answer 2

As per https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

Azure enables you to create and manage support requests, also known as support tickets. You can create and manage requests in the Azure portal, which is covered in this article. You can also create and manage requests programmatically, using the Azure support ticket REST API****, or by using Azure CLI****.

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If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

hth

Marcin