2FA account & Moto Edge phone
Hello. My name is Odo. It's about my private account. I lost my phone and could not recover my MFA records for Authenticator app.
When login to account I must reconfig block my screen on my smartphone Motorola Edge (Android 15).
My problem: After entering the login when logging in to WWW or in the application, three codes are displayed and I have to choose the correct one. After selecting it, I confirm the lock of the phone's display (PIN or fingerprint). I am shown the information that I have to reconfigure the method of confirmation using a fingerprint or PIN code. After confirming the reconfiguration, I cannot confirm the login and I have to log in again and again I have the above procedure and so on and so forth. P.S. I will only add that on previous Androids (12) I did not have such a problem.
Who can help me to recover my access?