Not received my Azure certificate

Chaitanya Sharma 0 Reputation points
2025-01-20T11:03:29.65+00:00

I done my AI-900 exam and pass on 19 September 2024 still today haven't received my certificate its more than 30 hrs, please help.

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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  1. Zafer KAYA 90 Reputation points MVP
    2025-01-20T11:33:25.22+00:00

    Check Your Email:

    • Microsoft typically sends the certification link via email once your exam is passed. Ensure you're checking the correct email account (including spam/junk folders).
    • Verify Exam Results:
      • Log in to the Microsoft Learn portal or the Microsoft Certification Dashboard (https://learn.microsoft.com/en-us/certifications/) to check the status of your certification. You should be able to see your exam results and a link to download the certificate there.
    • While Microsoft usually sends the certificate shortly after the exam is passed, it may take up to 48 hours for the system to process and send the certificate. Sometimes delays can happen due to system traffic or other technical reasons.
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  2. Chaitanya Sharma 0 Reputation points
    2025-01-21T06:02:35.0566667+00:00

    Its mote than 48 hours checked the correct email all folders and the (https://learn.microsoft.com/en-us/certifications/) portal.

    Please help me in this.

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  3. Saideep Anchuri 1,950 Reputation points Microsoft Vendor
    2025-01-21T07:35:46.01+00:00

    Hi Chaitanya Sharma

    Welcome to Microsoft Q&A Forum, thank you for posting your query here!

    I understand that you are encountering an issue, you can find certification under credentials tab by clicking on profile from top right corner in this site. Microsoft Learn: Build skills that open doors in your career. Please use the same email address, you used for registration. if it has not reflected, there might be on going delay from examiner side. You can contact your examiner like Pearson Vue or other site for clarity on the delay.

    kindly refer below Screenshot:

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    please tell us if it was helpful to you, so that we can convert it to answer. Then, if you could Accept Answer and Upvote it for the benefit of community, it will be helpful to others.

    Thank you

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