PowerApp Connection to Blob Storage Region

Question

I'm creating a dataflow from PowerApps to my storage account. My PowerApps environment is based in Asia but my storage account is in UK South. Would this be why I am getting the error message below?

Answer 1

Hi WZIAFP ,

Greetings & Welcome to Microsoft Q&A forum! Thanks for posting your query!

There might be an issue with the credentials being used to connect to your Azure Blob Storage account. The mismatch in regions between your PowerApps environment Asia and your storage account UK South could also be contributing to the problem.

Ensure that the credentials (account key, connection string, etc.) you are using are correct and have the necessary permissions to access the storage account. If you are using an on-premises data gateway, make sure it is properly configured and running. The credentials in the gateway should match those in your dataflow.

For More:
https://community.fabric.microsoft.com/t5/Service/DataFlow/m-p/2474885
https://community.fabric.microsoft.com/t5/Power-Query/Dataflow-in-a-Power-Apps-Environment-refresh-error/m-p/4251442

While region mismatch is less likely to cause an Invalid credentials error, it can sometimes lead to connectivity issues. Consider creating a storage account in the same region as your PowerApps environment to see if that resolves the issue, if possible, try updating your PowerApps environment settings or creating a new environment in the same region as your storage account.

Firewall and IP whitelisting settings on your storage account. When your PowerApps environment is in Asia and your storage account is in UK South, network restrictions can cause connectivity issues. you need to whitelist specific IP addresses for PowerApps to access your storage account.

You can try adding an exception to the network rules for trusted Azure services, which will allow the Power Apps to connect to the Storage account using strong authentication. You can follow the steps provided in the "Grant access to trusted Azure services" section of the "Configure Azure Storage firewalls and virtual networks" article.

Additionally, you can find the Power Platform IP list here:

https://www.microsoft.com/en-us/download/details.aspx?id=56519

https://learn.microsoft.com/en-us/power-platform/admin/online-requirements

References:

Configure Azure Storage firewalls and virtual networks

Grant access to trusted Azure services

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