Hello @SHIVA PRASAD R
Thank you for posting your query on Microsoft Q&A.
I see that whenever you try to log in to the Azure Portal, you're being redirected to the MFA page. However, you are not getting any MFA prompt on your mobile's authenticator app.
Could you please confirm if you are the only global administrator in the tenant?
It appears that the authentication is directing you to the domain.onmicrosoft.com
directory. Please verify whether this is the correct tenant ID. If it’s not, I recommend manually specifying your tenant by using either the tenant ID or domain name in the URL:
-
https://portal.azure.com/<tenantID>
-
https://portal.azure.com/<domain.onmicrosoft.com>
Note: Be sure to replace <tenantID>
and <domain.onmicrosoft.com>
with your actual tenant ID or domain name.
Following these steps should redirect the authentication process to the correct directory. Please let me know if this resolves the issue.
If the issue still the same, try to access https://myaccount.microsoft.com/?tenant=<tenantID>
. Replace with your tenantID or domain name.
I hope this clarifies things. Please contact us If you’re still facing difficulties, I’m here to help.
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Best regards,
Sakshi Devkante