Hello,Thank you for posting in Microsoft Q&A.
Based on the description, I understand your question is related to Win7.
Windows 7 ended on January 14, 2020. After this date, these products will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates. It is recommended to upgrade to the latest Windows 10/11 version.
Have a nice day.
Best Regards,
Molly
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