Not able to download AZ 400 certificate from portal

Aiswarya Mb 0

Unable to download Microsoft azure AZ-400 certificate from the portal. Please assist on this issue.

Khalid Badawi 0 Reputation points

2025-01-22T11:32:58.3666667+00:00
I'm sorry to hear you're having trouble downloading your AZ-400 certificate. Here are a few steps you can try to resolve the issue:

Check Prerequisites: Ensure you have met all the prerequisites for the certification. The AZ-400 exam is part of the requirements for the Microsoft Certified: DevOps Engineer Expert certification1. You may need to have passed other exams like the Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure Developer Associate.

Account Access: Make sure you are logged into the correct account. If you used a business email to register, try logging in with that account2. Sometimes, certificates may not appear if logged in with a different account.

Profile Settings: Verify your profile settings in the Microsoft Learn Portal. Ensure that your profile is set up correctly and that there are no restrictions preventing the certificate from being displayed.

1 answer

Harkesh Kumar 0 Reputation points

2025-08-06T02:58:32.5766667+00:00

Hi Team,

I am not able to see my AZ-400 certification in leaning site
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