General channel changed within a team - how to revert

Aran Billen 906 Reputation points
2025-01-22T12:44:19.0633333+00:00

Hi all,

A teacher has mistakenly renamed the "General" channel within a class team how do we rename this back so we can see the files tab as currently its blank and we are unable to change the name back to "General" any ideas? We have some work which is needed from this location and files tab being blank without being able to add anything by students or staff is not productive please help!

Screenshot 2025-01-22 at 12.37.17

As you can see its blank.

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  1. Robin Sheng-MSFT 6,115 Reputation points Microsoft Vendor
    2025-01-23T01:37:20.0266667+00:00

    Hi @Aran Billen

    Currently, Teams supports team owners to rename the General channel to appear in alphabetical order in all member lists of teams and channels.

    User's image

    But you may also see this prompt: Once you rename this channel, you won't be able to change the name back to General. The name will update for all team members.

    User's image

    Therefore, if you have renamed the General channel by mistake, changing the channel name back to "General" is probably not supported since the name "General" will be treated as a reserved field. However, you can change the channel name to something else such as "General1" and select Recommends that people show this channel in their channel lists.

    User's image

    https://support.microsoft.com/en-us/office/edit-a-channel-in-microsoft-teams-3497a0d0-5cae-44be-8a57-0d75b48da859

    And you also mentioned that there is a problem with the file tab. Please try clicking "Expand tab" or "Reload tab". This solved the problem when I reproduced the problem of the file tab being blank.

    User's image

    If this still doesn't solve your problem, please try clearing the Teams cache.

    Thanks for your understanding and patience.


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