Windows 10 Pro occasionally failed to start

Szilveszter Germán 0 Reputation points
2025-01-22T14:10:08.9733333+00:00

In the past few months, I have noticed a bug on my HP Z440 desktop computer. It runs Windows 10 pro version 22H2 and automatic updates are also enabled. The problem is this: about every 10 system startups, it freezes. That is, the desktop loads, the icons appear on it, it looks like the PC has started, but I can't do anything on it. So, no matter what I click, nothing happens. Since I am an IT technician and programmer (not a professional), I am used to trying the 3-finger method, so I press the Ctrl + Alt + Delete keys simultaneously to start the task manager, but the PC does not respond to this either! In this case, only a drastic shutdown helps! Or I hold down the normal power button for 3 - 4 seconds and the power supply turns off the computer. If I turn it on again after that, in 99.9% of cases my PC starts up normally and I can work on it. I'm asking for help from someone because I'm afraid that I won't be able to start my computer at all!

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Daisy Zhou 28,906 Reputation points Microsoft Vendor
    2025-01-23T07:59:36.9+00:00

    Hello

    Thank you for posting in Q&A forum.

    Here are some steps you can try to troubleshoot:

    1. Update Drivers and BIOS
    2. Disable Fast Startup

    • Go to Control Panel > Power Options > Choose what the power buttons do.

    • Click on Change settings that are currently unavailable.

    • Uncheck Turn on fast startup and save changes.

    1. Check for Corrupted System Files

    Open Command Prompt as an administrator and run the following commands:

    sfc /scannow

    DISM /Online /Cleanup-Image /RestoreHealth

    1. Disable Unnecessary Startup Programs
    2. Check for Malware
    3. Perform a Clean Boot
    4. Ensure all hardware components are properly connected and functioning. Sometimes, loose connections or failing hardware can cause system freezes.
    5. If the issue started after a recent update, consider uninstalling the update to see if it resolves the problem.

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards,

    Daisy Zhou

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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