error when add phone number to create azur account

melkis tcheya 0 Reputation points
2025-01-23T08:32:08.26+00:00

Hi support,

I have this error when I tried to add my phone number in process of creation of azur account. Plus i don’t know why but actually I tried a free tier subscription but he don’t accept my credit card

Thanks for your help.
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  1. Abiola Akinbade 23,135 Reputation points
    2025-01-23T09:06:37.78+00:00

    Thanks for your question.

    As an alternative, try signing up using your phone. I have seen this resolve this issue for others.

    If that doesn't help you can reach out to billing support. Billing support is completely free, but since you don't have a subscription yet you can dial the global service numbers here:

    https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola


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