Microsoft Entra ID Enrollment fails | Error code: 0x801c03f2

Ehsan Gheysar 0 Reputation points
2025-01-24T07:55:00.3733333+00:00

Today i made a new Entra ID with a personal account and just made a resource... i am trying to locally manage a few devices i got in my household such as putting software installation limitation etc. So i made the user i want along with their user and password however on the Windows 11 Pro machine when i do Entra ID enrol.. and sign in at the end it says this error

The get join response operation callback failed with exit code: Unknown HResult Error code: 0x801c03f2. 

Activity Id: ef52cefb-efa5-4ae2-8e91-c76bb98149a0 

The server returned HTTP status: 400 

Server response was: {"code":"directory_error","subcode":"error_fail","message":"{"odata.error":{"code":"Request_UnsupportedQuery","message":{"lang":"en","value":"$expand of back links is not supported for mega tenants."},"requestId":"a8e7e15d-ecc6-4dc9-88ca-e7ad905fcd1c","date":"2025-01-24T06:41:18"}}","operation":"DeviceJoin","requestid":"ef52cefb-efa5-4ae2-8e91-c76bb98149a0","time":"01-24-2025 6:41:18Z"}

I am a bit new so any help would be good. I already checked Entra ID and device enrolling is put to All and i didnt know what else to do.

thanks

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Janaki Kota 705 Reputation points Microsoft Vendor
    2025-01-27T13:30:00.61+00:00

    Hello @Ehsan Gheysar,

    Thank you for reaching out to Microsoft Q&A.

    We understand that you are facing an issue when you are trying to enroll your devices to Entra ID to control. You are being prompted with an error 0x801c03f2 while you are registering the device. Further, you have also noticed the server message stating that “$expand links is not supported for mega tenants”. The error code 0x801c03f2 typically indicates a directory error during the device registration process with Microsoft Entra ID. Considering this error “$expand links is not supported for mega tenants” a mega tenant will typically refer to B2C/MSA tenants in the scope of Azure. Unfortunately, device registration directly with Azure AD B2C (Microsoft Entra B2C) is not supported, as Azure AD B2C is primarily designed for managing customer identities and access.  

    Sharing relevant document for more information: https://learn.microsoft.com/en-us/entra/identity/devices/troubleshoot-hybrid-join-windows-current#step-3-find-the-phase-in-which-the-join-failed-and-the-error-code

    Hope this helps. Do let us know if you any further queries.

    Best Regards

    Janaki Kota


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