azure error checking phone number

Anatoly korenev 0 Reputation points
2025-01-25T23:32:33.01+00:00

I can't start working azure phone number verification fails "We're unable to validate your phone number" but my number successfully passes verification on the microsoft portal itself

Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
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  1. Andreas Baumgarten 117.7K Reputation points MVP
    2025-01-26T00:17:42.31+00:00

    Hi @Anatoly korenev ,

    if you have problems with the phone validation in the Azure Account creation process please take a look here: Identity verification by phone

    Here are some additional information:

    You can use any phone number for verification as long as it meets the requirements. The phone number that you enter for verification isn't stored as a contact number for the account.

    • A Voice-over-IP (VoiP) phone number can't be used for the phone verification process
    • Check that your phone can receive calls or SMS messages from a United States-based telephone number.
    • Double-check the phone number that you enter, including the country code that you select in the drop-down menu.
    • If your phone doesn't receive text messages (SMS), try the Call me option.

    Source: No verification text message or phone call

    Make sure to select the right country code in the drop-down and enter the phone number without the country code.

    One option might be to call Microsoft's Global Support: Global Customer Service phone numbers

    Maybe they are able to help.

    Another option might be to give it a try with using a smartphone or a different device and a "private/incognito window" of the browser to get the registration/validation done.

    I've noticed a couple of questions/threads related to this issue in the past. But none of them gave an answer how to fix this or if it was fixed at all.


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten


  2. mahendraagyl 0 Reputation points
    2025-01-27T02:33:35.6433333+00:00

    152

    i cant go the the next or do sign up

    0 comments No comments

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