Re-earned certification still showing as expired on credentials page

Syed Umair Hasan 20 Reputation points
2025-01-27T09:30:47.2266667+00:00

Hello, today I re earned my credential AZ-305 after it got expired. Unfortunately the credential page is showing the old credential with expired status. I need to get a shareable link via view certification details but I am unable to find latest credential of AZ-305. The exam history is reflected correctly.Screenshot_20250126-201148

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  1. VarunTha 12,345 Reputation points Microsoft Vendor
    2025-01-27T09:34:24.5766667+00:00

    Hi Syed Umair Hasan,
    Thank you for asking this question on the Microsoft Q&A Platform.

    Microsoft Certification/Exams/Learn is currently not supported in the Q&A forums.

    You might find assistance from the following links:

    Microsoft Training & Certification is backed by their dedicated forums, where you can ask questions by selecting "Get Started" -> "Ask a Question," or by choosing "Ask a new question >." Learn/Cert Moderators will be available to assist you.

    Microsoft Training Support Forum: https://trainingsupport.microsoft.com/en-us/mcp/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

    Microsoft Certification - Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

    Microsoft Certification - Missing Badge/Sharing:https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_badges

    Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

    The Certifications tab has been relocated under Credentials. You can access your Certifications tab directly via the following link: https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab

    Under each certification, select "View certification details," then click the Print button above your certificate. Choose "Save as PDF" and, under More settings, uncheck Headers and footers, etc.   Pearson VUE Support:

    Pearson VUE - Customer Service:https://home.pearsonvue.com/Test-takers/Customer-service.aspx

    Pearson VUE - Chat:https://home.pearsonvue.com/microsoft/contact

    Please don't forget to Accept helpful answer and close this thread. Thank you.

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