Can't login to backup my codes

NAC LLC 0 Reputation points
2025-01-27T15:53:46.77+00:00

I am trying to backup my codes in the authentication app, but it's giving me trouble when I attempt to login to my Microsoft account. This is pretty disturbing, as all my accounts codes are stored in this app, and for it to be preventing me to back those codes up, makes me feel less secure. What if something was to happen to my phone? I come to the website for help, it tells me my Microsoft account is locked for some reason, and then allowed me to login and said it was unlocked. I assumed that was the reason why I couldn't login to backup my codes. I attempt to login again to backup the codes and it tells me "too many attempts" and nothing else. And that's where I am at now.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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