Authenticator app not displaying screen to type number.

Miranda, Reynaldo 30 Reputation points
2025-01-28T03:29:45+00:00

I recently got a new phone and was able to use Authenticator just fine as I typed my 2 factor authentication codes in the app. Now I have a new phone and when I have to type a new code, the screen doesn’t pop up to type it in like it used to. The email I’m using it for does show up on the app as “Microsoft Entra ID” but I’m not able to get my codes.

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