I got a new phone. How do I get Authenticator to send my new phone the code.

Lemke, Ryan 5 Reputation points
2025-01-30T14:21:31.7133333+00:00

I got a new phone. How do I get Authenticator to send the code to my new phone.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Shikha Ghildiyal 3,500 Reputation points Microsoft Employee
    2025-01-30T15:01:03.6333333+00:00

    Hi Lemke, Ryan,

    Thanks for reaching out to Microsoft Q&A.

    You can go to security page- https://mysignins.microsoft.com/security-info and delete your old mobile information

    User's image

    Once you have deleted old mobile info, please click on add sign and add details again by clicking on add sign inUser's image

    Once you click on add sign in , you will be able to see steps to add authentication

    User's image

    For more details: Reference: https://learn.microsoft.com/en-us/entra/identity/authentication/howto-mfa-userdevicesettings#manage-user-authentication-options

    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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