Forgot which email i used to register my Microsoft certification exam - how can i gain access to it?

Question

Hello,

I had an account and have lost access to the email. This account was created a long time ago. I have about five certifications on there however I am now unable to access them. Is it at possible for me to gain access back to that account?

I have now created a new Microsoft account but I would get the old account and then merge my certifications to the new account.

Please I need help on retrieving this lost account.

Answer 1

Hello Lord Kofi Dorkenoo, hope this message find you well.

You will need to rise a support request in Microsoft Training support.
In below link, you will find a post where is commented same issue that you.

https://trainingsupport.microsoft.com/en-us/mcp/forum/all/forgot-which-email-i-used-to-register-my-microsoft/aa2c3125-0a89-4c30-95e1-bf1512f2b5d6

Hope this information can help.
Have a great day.