This message could not be sent. You do not have the permission to send the message on behalf of the specified user.

Ann Renee Mann 0 Reputation points
2025-02-01T18:34:55.08+00:00

I have no idea why I am getting this error message when I send an email from my LIVE account. Note that it is NOT a shared account.

Here are the details:

            This message could not be sent. You do not have the permission to send the message on behalf of the specified user.

 


 

Diagnostic information for administrators:


 

Error is [0x80070005-0x000004dc-0x00000524].

 

Exchange response headers:

      request-id: 2d2efe1c-24a5-6783-68ca-2d14f4b63a82

      X-ServerApplication: Exchange/15.20.8398.018

      X-FEServer: MW4PR03CA0125

      X-BEServer: DM8P223MB0255

      X-CalculatedBETarget: DM8P223MB0255.NAMP223.PROD.OUTLOOK.COM

      X-RequestId: {86B29156-8917-4DEB-8252-CBCE637435FC}:34

      X-ClientInfo: {5301760A-3F4E-415F-B1BB-EE597845BB6D}:97840045

      X-ElapsedTime: 758

      X-BackEndHttpStatus: 200

      X-ResponseCode: 0

      X-DiagInfo: DM8P223MB0255

      X-RequestType: Execute


 

ROPs Summary:

 

      0: ropSetProps (10) Processed(1) Completed(0)

            ROP result: 0

            Response codes: 0

      1: ropSetProps (10) Processed(1) Completed(0)

            ROP result: 0

            Response codes: 0

      2: ropFlushRecipients (14) Processed(1) Completed(0)

            ROP result: 0

            Response codes: 0

      3: ropSetProps (10) Processed(1) Completed(0)

            ROP result: 0

            Response codes: 0

      4: ropTransportSend (74) Processed(1) Completed(0)

            ROP result: 0

            Response codes: 1244


 

Response Exceptions:

 

ROP Index: 4

ROP Associated: ropTransportSend (74)

Microsoft.Exchange.Data.Storage.SendAsDeniedException: Can't send message.

 ---> Microsoft.Mapi.MapiExceptionSendAsDenied: MapiExceptionSendAsDenied: TransportSend operation has failed (hr=0x80070005, ec=1244)

1.84300:01000000, 1.84300:0B000000, 1.84300:0A000000, 1.84300:0A000000, 1.84300:0E000000, 1.84300:4A000000, 1.116652:2D120000, 1.81836:43020000, 0.117068:A3000000, 1.79180:0B000000, 1.79180:0A000000, 1.79180:0A000000, 1.79180:0E000000, 1.79180:4A000000, 1.79180:FA000000, 0.73100:15000000, 0.38698:05000780, 1.41134:86000000, 1.41134:86000000, 0.29756:86000000, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000000, 6.64024:1A0104800300140E00000000, 4.41064:1A010480, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D540034342D, 6.45653:050007804000073000000000, 4.41064:05000780, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000000, 6.64024:1A0104800300161000000000, 4.41064:1A010480, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000000, 6.45653:050007804000083000000000, 4.41064:05000780, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000000, 6.45653:050007801F00FA3F00000000, 4.41064:05000780, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000100, 6.64024:1A0104800201E26500000000, 4.41064:1A010480, 1.104236:00000000, 1.87852:00000000, 1.120620:00000000, 1.75564:00000000, 5.108332:000000004D6F4D5400000100, 6.64024:1A0104800201E36500000000, 4.41064:1A010480, 1.41134:86000000, 1.41134:46000000, 0.37692:46000100, 0.41788:7E000100, 0.44092:87000000, 4.64952:EB030000, 7.40748:010000000000010B88000000, 7.57132:00000000000000007E000100, 4.36423:EB030000, 1.41134:46000000, 4.42092:DC040000, 0.33900:8A000000, 8.45434:FDBF030093B7041300000000000000008B000000, 1.46798:13000000, 5.10786:0000000031352E32302E383339382E3031383A444D38503232334D42303235353A62613636636362332D633434362D343734342D613834632D6535323134353065393534343A33303237363A2E4E455420382E302E3132004F000100, 7.51330:68D87771ED42DD0890000000, 0.39570:50000100, 1.55954:0B000000, 0.40818:02000000, 1.33010:0B000000, 2.54258:00000000, 0.59634:02000000, 1.56562:00000000, 1.33010:0B000000, 2.54258:00000000, 0.59634:A4000000, 1.56562:00000000, 1.55954:0A000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:12000000, 1.56562:00000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:14000000, 1.56562:00000000, 1.55954:0A000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:15000000, 1.56562:00000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:15000000, 1.56562:00000000, 1.64146:0E000000, 1.33010:0E000000, 2.54258:00000000, 1.33010:0E000000, 2.54258:00000000, 1.64146:4A000000, 1.33010:4A000000, 2.54258:DC040000, 1.33010:4A000000, 2.54258:DC040000, 0.79500:07000000, 0.100684:00000000, 4.108172:DC040000, 1.52466:02000000, 1.52466:02000000, 1.42738:0B000000, 0.37698:01000000, 1.42738:0B000000, 0.37698:01000000, 0.60402:00000000

   at Microsoft.Mapi.Managed.MapiExceptionHelper.ThrowIfError(LID lid, IHandle objectHandle, String message)

   at Microsoft.Mapi.Managed.MapiMessage.Implement_TransportSendMessage(PropValue[]& propsToReturn)

   at Microsoft.Mapi.Managed.MapiMessage.TransportSendMessage(PropValue[]& propsToReturn)

   at Microsoft.Exchange.Data.StoreObjects.MapiAccessorExtensionMethods.TransportSendMessage(IStoreSession storeSession, Object mapiObject, ExTimeZone timezone, PropValue[]& mapiPropValues)

   --- End of inner exception stack trace ---

   at Microsoft.Exchange.Data.StoreObjects.MapiAccessorExtensionMethods.TransportSendMessage(IStoreSession storeSession, Object mapiObject, ExTimeZone timezone, PropValue[]& mapiPropValues)

   at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values)

   at Microsoft.Exchange.Data.StoreObjects.ProxyCoreItem.TransportSend(PropertyDefinition[]& properties, Object[]

Transport-Send failed: failure enum(25), HResult(0x00000000), EC(1244).

Transport-Send failed: failure enum(22), HResult(0x00000000), EC(1244).

Submit-Message failed: message id(3), failure enum(13), HResult(0x80070005), EC(1244).

Thanks,

AR

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ChristyZhang-MSFT 25,206 Reputation points Microsoft Vendor
    2025-02-03T04:57:08.0233333+00:00

    Hi @Ann Renee Mann ,

    Welcome to our forum!

    Are you using an Outlook.com account?

    And does this issue occur in Outlook desktop client? If so, it's suggested that you could log in to your web mail and check if the issue persists.

    If everything is Ok on web mail, it is suggested that you could try to create a new Outlook profile(Control Panel>Mail>Show Profiles>add) and add your account to check if there are some differences.

    Hope to help you!


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