MS Azure Free Trial Subscription is not able even after successful verification

Saurabh Shelke 20 Reputation points
2025-02-03T06:14:31.6333333+00:00

Dear Team,

I want to subscribe for free trial of microsoft azure account,

I have entered all the necessary details and also provided authentication of credit card.

After successfully authenticating the money was deducted from my credit card balance as part of verification process,

but still i cannot see my free trial account subscription.
My microsoft Id - ******@gmail.com

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Anonymous
    2025-02-03T13:56:01.9133333+00:00

    Hi @Saurabh Shelke,
    Welcome to Microsoft Q&A! Thanks for asking question here!
    If you have successfully entered all required details for your Microsoft Azure free trial account and charge was deducted from your credit card for verification, this is a normal part of the process. here you need to know:

    1.When signing up for an Azure free trial, a small amount (usually around $1) may be temporarily authorized on your credit card to verify its validity.

    4 This is not an actual charge and will be re credited within 3 to 5 business days.
    2.During the free trial, you won’t any charges unless you exceed the free usage limits or choose to upgrade to a paid subscription.
    3.The free trial generally gives you $200 in credits to use within the first 30 days.

    If you are facing problem with azure account after completing the sign-up process, please try with below steps
    4.Check that you are not using another Azure subscription with the same details, as this can stop you from creating a new free trial account.
    5.Double-check that all the personal details like (email, address, phone number) you entered during sign-up are correct any mistakes will face problems with your account creation.

    6.If you think there is a mistake or the charge is not refunded, contact Microsoft Azure support or create a billing support ticket
    7.Visit the Azure Support Ticket page to create a new support request. Select “Billing” as the issue type and provide as much information as possible about your account and billing concerns.
    Refer: https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-azure-sign-up
    https://learn.microsoft.com/en-us/answers/questions/1689012/not-able-to-get-the-free-account-on-azure-and-mone

    Please let me know of required anything more!

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  2. Manivannan Shan 0 Reputation points
    2025-08-15T08:07:17.16+00:00

    why cant the eligibility checked as soon as login was done? what is the need for taking credit card details and creating a standing instruction, if the I am not eligible for free trial? How are you going to use my credit card details now??

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