After windows update have RDP problems

Evaldas 5 Reputation points
2025-02-03T08:15:40.05+00:00

Hello,

after a windows update people in my company using RDP are having problems. The RDP blue bar has turned in to white and image and windows are stutteting when we working1111-min

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,741 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Brian Møller Nielsen - EDB Centret, Holstebro A/S 35 Reputation points
    2025-02-13T14:18:05.63+00:00

    After windows update KB5050094 - all our companies RDP profiles with the newest windows update won't load correctly every time. When we try to connect to the RDP connection, the "welcome/loading screen" appears with "Other user" instead of our name profiles name., and then its just frozen. Its not always an issue, but usually for the last 1-2 weeks, we have had to close the connection and try again - up to about 20 times, before finally getting into the remote desktop successfully.Skærmbillede 2025-02-13 151254

    The loading screen is stuck/frozen. It works perfectly fine, when im not using the lastest update KB5050094.

    I have tried from different computers, and the Remote Desktop App in Microsoft Store.
    All the services are running like they should be.
    But i encounter the same problem.

    We have some customers which have the exact same issue.

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