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We have been charged for months and months and months for a subscription that we have, but I cannot cancel or delete it.
When I try I get:
You do not have permission to cancel this subscription
You must have an owner role for the subscription. Find an owner at Access control (IAM) and ask them to grant you this role.
THERE IS NO OWNER!
When I (Global Admin) try and create an owner, the option isn't available.
How do I cancel this and how do we stop paying Microsoft for something we DO NOT use?
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
This is an Azure subscription in portal.azure.com
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Hi @Larry Lloyd
Just checking in to see if the below answer provided by @Andreas Baumgarten helped. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
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Same situation as Larry. I really wish I had read the LinekdIn and Facebook reviews. Also, I go into my ******@gmail.com and says no subscriptions.
Answer accepted by question author
Hi @Larry Lloyd ,
the best option is to open a support request with Azure Support:
Create an Azure support request
Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.
Source: Azure Support plans
(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
Regards
Andreas Baumgarten