Error message: AADSTS5000224: We are sorry, this resource is not available

Florin Condurache 20 Reputation points
2025-02-04T13:49:26.46+00:00

Since last week, I lost access to my tenant, receiving the error below:

Error message: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: adf278ee-4afc-40d5-a4f4-f32c9e820001 Correlation ID: 7333cd4b-551e-42ef-a5ae-7e552fbd6459 Timestamp: 2024-10-09 12:58:13Z

Can you please assist?

Kind regards,

Florin

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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Accepted answer
  1. Raja Pothuraju 12,980 Reputation points Microsoft Vendor
    2025-02-04T14:28:02.37+00:00

    Hello @Florin Condurache,

    Thank you for connecting offline to check the issue.

    This error indicates that authentication for your Azure tenant was temporarily disabled due to a recent security incident. To resolve this issue, we needed to enable re-authentication for your tenant.

    I reached out to the Product Group team internally, and they have confirmed that they have unblocked and re-authenticated your tenant.

    I hope this information is helpful. Please feel free to reach out if you have any further questions.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".


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