Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
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Identity Validation appears to be stuck in the "in progress" state for over 7 days. How can I resolve this?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Evan Silverstein
0
Reputation points
My Identity Validation Id is 8b802764-1dfb-44ab-bff7-fc86442e79e3. I was asked to provide government documentation, which I did over a week ago. What's also confusing is that I have linked this account with my Microsoft Partner Center Seller ID, which has already been verified. I hope this can be resolved soon since I've already been charged for the service. Thanks for your help.
Artifact Signing
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 52%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Meha-MSFT 2,460 Reputation points Microsoft Employee Moderator2025-02-11T00:20:29.74+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abiola Akinbade 30,500 Reputation points Volunteer Moderator2025-02-10T23:50:38.24+00:00 Hello Evan Silverstein,
Thanks for your question.You need to provide official business documents that clearly establish your connection to the organization. These documents should be dated within the past 12 months.
Based on the infor you provided you may have done this. If you confirm you have already done this, consider reaching out to the Azure Trusted Signing support teamYou can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola