An individual identity validation within my trusted signing account is failing and I don't know why

Caleb 20 Reputation points
2025-02-14T05:31:54.8366667+00:00

I am trying to create an individual identity validation following this guide: https://learn.microsoft.com/en-us/azure/trusted-signing/quickstart?tabs=registerrp-portal%2Caccount-portal%2Corgvalidation%2Ccertificateprofile-portal%2Cdeleteresources-portal

I am able to create the validation but it quickly fails without any explanation as to what went wrong.

Looking online, it seems like others get to an identity verification step before failing. However, I cannot get this far; I can fill out my name, email, and address but nothing else.

Any idea what's going wrong?

Azure Trusted Signing
Azure Trusted Signing
Trusted Signing is a Microsoft fully managed, end-to-end signing solution that simplifies the certificate signing process and helps partner developers more easily build and distribute applications.
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  1. Meha-MSFT 570 Reputation points Microsoft Employee
    2025-02-14T18:29:02.8033333+00:00

    there's an issue with gmail addesses as of now. Please wait until we resolve the issue or use an alternate email address.


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