cannot find "Enable Email Sign-In

GVK 0 Reputation points
2025-02-16T06:24:08.41+00:00

Need to enable Email Sign-In under Authentication Methods, but the option is missing

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
3,084 questions
Microsoft Entra
{count} votes

1 answer

Sort by: Most helpful
  1. Navya 16,455 Reputation points Microsoft External Staff
    2025-02-17T04:42:29.17+00:00

    Thank you for posting this in Microsoft Q&A.

    I understand that you're unable to find the Email option under authentication methods.

    The Email option under authentication methods is only used for Self-Service Password Reset (SSPR). Email cannot be used for authentication.

    For more information: authentication and verification methods are available in Microsoft Entra ID

    Could you please check if the email option is selected for password reset in your tenant? If you enable the email option, users will be able to see it.

    For your reference : https://learn.microsoft.com/en-us/entra/identity/authentication/tutorial-enable-sspr

    User's image

    If the above is not your scenario and you're looking for the email option as a sign-in method, please refer to the document: Use email to sign in

    Hope this helps. Do let us know if you any further queries.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.