"DPC_WATCHDOG_VIOLATION" and "CLOCK_TIMEOUT_VIOLATION" Errors

Question

Hello,

Since the 15th, I've been having my Acer Nitro 5 freeze and bluescreen with the errors "DPC_WATCHDOG_VIOLATION" and "CLOCK_TIMEOUT_VIOLATION". Another problem was that my laptop stopped detecting my GPU.

I tried resetting my laptop, and after using DDU and installing Nvidia, my laptop detected my GPU again, but now frequently it still freezes and produces a blue screen with the two same errors.

Any help would be appreciated

Minidump file - https://1drv.ms/u/c/739ec98326c5f2f8/EU7r6Ulnv-hHvvhzmItkkCAB4sd512x4aVlDK1QJyrTzAQ?e=2ggcQu

Answer 1

Hello,

Thank you for posting in Microsoft Q&A.

Based on the description, I understand your question is related to BSOD.

I understand that you would like to look at the full system memory dump, but understand that detailed analysis of the dump will require more professional resources and this may be beyond the range of this forum.

The DPC_WATCHDOG_VIOLATION bug check has a value of 0x00000133. This bug check indicates that the DPC watchdog executed, either because it detected a single long-running deferred procedure call (DPC), or because the system spent a prolonged time at an interrupt request level (IRQL) of DISPATCH_LEVEL or above.

The CLOCK_WATCHDOG_TIMEOUT bug check has a value of 0x00000101. This bug check indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, wasn't received within the allocated interval.

1.Put the loading machine in safe mode, and then repeat the operation:

Start your PC in Safe Mode in Windows - Microsoft Support

1. It might also be caused by a faulty driver, try running the Driver Verifier:

Open a command prompt window by selecting Run as administrator and type verifier to open the Driver Verifier Manager.

Driver Verifier - Drivers for Windows | Microsoft Learn

1. Sometimes the problem may not be in the driver, but only in third-party applications and services. Try a clean boot:

How to perform a clean boot on Windows - Microsoft Support

1. Update your drivers, if Driver Verifier has detected a specific one, you can update that driver and see if that fixes the problem.

Press Windows + 'R' and type devmgmt.msc to open Device Manager.

Locate the device and double-click on it to expand.

Double-click on the driver and go to the Drivers tab.

Click "Update Driver" and select "Automatic Search" for drivers.

Have a nice day.

Best Regards,

Molly

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