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I am not able to view my certifications.

Vikas Goduguluru 0 Reputation points
2025-02-19T19:03:23.2833333+00:00

Dear Microsoft Support Team,

I am reaching out regarding an issue with my Microsoft certification accounts. After contacting Pearsonvue, I was informed that I have two separate accounts associated with the same email ID. As a result, my certification records are not consolidated, and I am unable to view the certifications I have earned in the past few months.

The Pearsonvue team advised me to contact Microsoft Support to request a merger of these accounts so that my Candidate IDs can be synchronized. Below are my account details:

• Email ID: [******@gmail.com]

• Candidate ID 1: MS1100224721 (account where I have taken my exam)

• Candidate ID 2: MS1100223882

I kindly request your assistance in merging these accounts to ensure that all my certifications are correctly reflected under a single profile. Please let me know if any additional information or verification is required.

Thank you for your support. I look forward to your response.

Best regards,

Vikas Goduguluru

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  1. Alison A 900 Reputation points Microsoft External Staff
    2025-02-19T19:12:09.03+00:00

    Hi Vikas,

    Please re-post your question here Training Support for assistance.

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