Outlook issue

EDP 0 Reputation points
2025-02-21T05:40:38.2433333+00:00

One of our collegue gets junk mails and also sometimes couldn't able sent any mails to other mail ids. And also prompting loggin issue . could you help me to find a proper solution for this issue?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ChristyZhang-MSFT 25,776 Reputation points Microsoft External Staff
    2025-02-21T07:38:14.6533333+00:00

    Hi @EDP ,

    Welcome to our forum!

    Please note that one thread focuses on one issue. It is recommended that youcould post separate threads for other issues to get more professional advice. For our better research, please provide more information about your case:
    1.Does this issue occur in Outlook desktop client? If so, what's the version of your Outlook?

    2.Does this issue occur recently? If so, have you done any specific operations before that?

    3.

    One of our collegue gets junk mails

    Are the junk emails from one sender or some different senders?

    If they are from one sender, we can right click the email>click Block>click Block sender.

    If they are from some different senders, we can change the level of protection in the Junk Email Filter in Outlook:

    User's image

    More information: Change the level of protection in the Junk Email Filter in Outlook.

    Hope to help you!


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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