Windows always freeze after login using windows 11 23h2, 24h2 both vsersion.

Question

Windows always freezes after login when using Windows 11 (23H2 and 24H2) on my Dell laptop, but it works fine on Windows 10. I have checked that all drivers are updated and even tried restoring the system, but the issue persists.

Answer 1

Hello

Thank you for posting in Q&A forum.

Here are a few steps you can try:

1. You can perform a clean boot, this helps determine if any third-party applications are causing the problem.
2. Ensure your laptop's BIOS and firmware are up to date. You can download the latest updates from Dell's support website.
3. Run System File Checker and DISM to repair the corrupted system files:

sfc /scannow

DISM /Online /Cleanup-Image /RestoreHealth.

4. Sometimes, hardware issues like faulty RAM or hard drive can cause freezing. Run diagnostics using Dell's built-in tools or third-party software.
5. Open Task Manager, go to the Startup tab, and disable any unnecessary programs.
6. Set your power plan to High Performance. You can do this by going to Control Panel > Power Options.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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