how can i get the MX records?

Question

I am not receiving emails and need to get MX records to add it on my godaddy account.

Answer 1

Hi @James choi ,

I understand how important it is to get your email working properly. Here are the steps to find and add MX records to your GoDaddy account:

1. Find Your MX Records:
   • If you're using a service like Microsoft 365 or Google Workspace, you can find the MX records in their admin centers. For example, Microsoft 365 provides specific MX records for your domain, and Google Workspace has its own set of MX records.
2. Log in to Your GoDaddy Account:
   • Go to the GoDaddy website and log in to your account.
   • Navigate to your Domain Portfolio.
3. Access DNS Settings:
   • Select the domain you want to update.
   • Click on DNS to view your DNS records.

Add MX Records:

• Click on Add New Record and select MX from the Type menu.
• Enter the details for your new MX record. This typically includes:
  • Name: Use "@" to put the record on your root domain.
  • Priority: The priority value provided by your email service provider.
  • Value: The mail server address provided by your email service provider.
  • TTL: Time to Live, usually set to 1 hour.

For more information, see: Connect your DNS records at GoDaddy to Microsoft 365

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