How do I recover an authentication account?

Question

I used to have an authentication for Fantasy Premier League but it has disappeared. The email I used would have been ******@gmail.com, but I just went to log in and the authentication has gone and now I can’t get into my account. I need immediate help to get re logged back in.

Answer 1

Hi

If your authentication account for Fantasy Premier League (FPL) has disappeared and you can no longer log in, here are some steps you can take to recover access:

1. Check If Backup Authentication Methods Are Available

• When attempting to log in, look for an option such as "Try another way to sign in" or "Forgot authentication method".
• If you previously set up a backup phone number or email, request a verification code through that method.

2. Check Microsoft Authenticator or Other 2FA Apps

• If you were using Microsoft Authenticator, Google Authenticator, or another 2FA app, make sure:
  • The app is installed on your phone.
    • You haven't switched to a new device without transferring accounts.
      • You check for backups (Microsoft Authenticator has cloud backup on OneDrive for Microsoft accounts and Google Drive for Google accounts).

3. Recover Through Fantasy Premier League

• Go to the Fantasy Premier League login page and check for a password reset or account recovery option.
• If they have a support contact, explain the situation and request manual verification.
• Some platforms allow recovery using past login activity, so try logging in from a previously trusted device.

4. Check Your Email for Recovery Messages

• Search your email inbox for previous recovery or 2FA setup emails from Fantasy Premier League.
• If you find a setup email, follow the instructions to reset or disable 2FA.

5. Contact Fantasy Premier League Support

• If none of the above options work, your best approach is to contact Fantasy Premier League's official support team.
• Provide them with as much information as possible, including:
  • The email associated with the account.
    • Previous login details or proof of ownership.
      • A request to reset two-factor authentication.

Since this is a third-party authentication issue, Microsoft Support cannot assist directly—you will need to work with Fantasy Premier League to recover your account.

Let me know if you need further guidance.If your authentication account for Fantasy Premier League (FPL) has disappeared and you can no longer log in, here are some steps you can take to recover access:

1. Check If Backup Authentication Methods Are Available

• When attempting to log in, look for an option such as "Try another way to sign in" or "Forgot authentication method".
• If you previously set up a backup phone number or email, request a verification code through that method.

2. Check Microsoft Authenticator or Other 2FA Apps

• If you were using Microsoft Authenticator, Google Authenticator, or another 2FA app, make sure:
  • The app is installed on your phone.
    • You haven't switched to a new device without transferring accounts.
      • You check for backups (Microsoft Authenticator has cloud backup on OneDrive for Microsoft accounts and Google Drive for Google accounts).

3. Recover Through Fantasy Premier League

• Go to the Fantasy Premier League login page and check for a password reset or account recovery option.
• If they have a support contact, explain the situation and request manual verification.
• Some platforms allow recovery using past login activity, so try logging in from a previously trusted device.

4. Check Your Email for Recovery Messages

• Search your email inbox for previous recovery or 2FA setup emails from Fantasy Premier League.
• If you find a setup email, follow the instructions to reset or disable 2FA.

5. Contact Fantasy Premier League Support

• If none of the above options work, your best approach is to contact Fantasy Premier League's official support team.
• Provide them with as much information as possible, including:
  • The email associated with the account.
    • Previous login details or proof of ownership.
      • A request to reset two-factor authentication.

Since this is a third-party authentication issue, Microsoft Support cannot assist directly—you will need to work with Fantasy Premier League to recover your account.

Let me know if you need further guidance.