My exam got cancelled on pearson vue due to id policy and i have changed my first name and last name according to the id which i have

Question

My exam got cancelled on pearson vue due to id policy and i have changed my first name and last name according to the id which i have they have gave me a case id -12650869. as i have changed my names in my profile i need to reschedule the exam

Answer 1

Hi Siddardha,

Exam/certification issues are handled by Microsoft Credentials forum. There are support moderators over there that will respond typically within 2 business days and can help. You may use link below to ask question over there:

https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP