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KB5038283 Keeps Failling to Install at 44%

Anonymous
2024-06-19T21:14:18+00:00

Hello,

We are running a 2019 Server. The 2024-05 Cumulative Update for .NET Framework 3.5, 4.72 and 4.8 for Windows Server 2019 x64 (KB5038283) keeps failing to install at 44%. When it fails to get passed 44%, it will revert back any changes.

DISM comes back with no OS issues and SFC /Scannow does not find any problems.

I'm not really sure what the problems is and why it keeps stopping at 44%. Any help would be appreciated. Thanks!

We see error 0x80073701 when the update fails.

Windows Server Devices and deployment Install Windows updates, features, or roles

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  2. Anonymous
    2024-06-20T09:26:22+00:00

    Hello Carl J Austin,

    thank you for posting on the Microsoft Community Forums.

    Error 0x80073701 usually indicates that there is a problem with the Windows Update components or the system files on your computer. Here are some steps you can try to resolve the issue:

    1. Run the Windows Update troubleshooter. You can do this by going to Settings > Update & Security > Troubleshoot > Windows Update.
    2. Clear the Windows Update cache. To do this, open Command Prompt as an administrator and type the following commands: net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
    3. Perform a clean boot. This will help you determine if any third-party software is interfering with the update process.
    4. If this issue still persists, you can refer to the solutions in Unable to install patch KB5039705, Win server 2019 - Microsoft Q&A.

    Hope it helps.

    Kind regards,

    Lei

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