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Windows Server 2012 R2 abrupt restart issue due to NETIO.SYS error

Anonymous
2024-06-25T15:02:33+00:00

Hello Team, My server machine with Windows Server 2012 R2 OS is restarting on its own and this has happened 3 times in last 11 days. I have attached the mini-dump summary screenshot for reference.I have done Windows Memory Diagnostic and have found no errors in any of the memories. Please guide.

Windows Server Performance and maintenance System performance

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  1. Anonymous
    2024-06-25T16:01:24+00:00

    您好,感谢您在 Microsoft 社区论坛发帖。

    您的系统驱动程序可能出现故障或损坏，建议您尝试以下的步骤排查：

    首先，运行此系统检查。在 Powershell（admin）上，复制、粘贴并输入以下每个命令：
    sfc /scannow
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
    完成后，重新启动 PC 并检查。

    在此之后监视系统。如果问题仍然存在，请继续执行后续步骤。

    右键单击 Windows 徽标，然后单击“设备管理器”，打开设备管理器，双击“网络适配器”将其展开，右键单击网络驱动程序，然后单击更新驱动程序。选择“自动搜索更新的驱动程序软件”，然后按照屏幕上的说明更新驱动程序。更新成功后，重新启动计算机，查看是否仍然出现NETIO.SYS错误 。

    再次监视系统。如果问题仍然存在，请返回设备管理器>Netowrk 适配器，右键单击网络驱动程序，然后单击卸载驱动程序。重新启动计算机。

    谨致问候，

    Wesley Li

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