Group policy shortcut does not push down to computer after setting up Azure AD sync

Question

We are experiencing an issue with our Group Policy settings following the implementation of Azure AD sync. Here are the details:

1. Current Situation:
   • The GPO policy is applying correctly to the "Computer" configuration.
   • "User" configuration settings are not working, including shortcut creation and other user-specific policies.
2. Background:
   • Previously, all GPO shortcut links in the User configuration were working as expected.
   • We recently set up Azure AD sync to synchronize device and user information to Office 365.
   • After this setup, users began reporting missing shortcuts.
3. Specific Issue:
   • User-specific Group Policy settings are not being applied.
   • This includes, but may not be limited to, shortcut creation policies.

Answer 1

Hello,

Thank you for posting in Microsoft Community forum.

From the description above, I understand your question is related to Azure AD (Entra ID).

Since there are no engineers dedicated to this topic in this forum. To be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.

Here is the link for Q&A forum.
Questions - Microsoft Q&A

Click the "Ask a Question" button in the upper right corner to post your question and select tags related to your products.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Regards, Karlie

Answer 2

Hi Karlie,

Thanks for the info, I have raise Question.

thanks

Wenjie