Hello,
Here are some troubleshooting steps you can try:
- Ensure that compatible printer drivers are installed on the Windows Server 2022. If not, install the appropriate drivers first before attempting to add the printer again.
- Verify that the printer is shared on the network and has the correct permissions set for users to access and use it.
- Check the Windows Firewall settings on the Windows Server 2022 to confirm that it's not blocking access to the printer. If necessary, create an exception in the firewall for the printer service.
- Make sure that the Print Spooler service is running on the Windows Server 2022.
I hope the above information is helpful.
Regards,
Jacen Wang