Microsoft ATA Console - Center Overloaded

Anonymous
2023-09-21T21:49:32+00:00

Our Microsoft ATA Center has not been sending out daily reports like it used to, so upon investigating this we found an error in the Console:

Center overloaded

The Center, <servername>, is not able to handle the amount of data being transferred from the Gateways. If this alert doesn't automatically resolve, it means that your Center is at maximum capacity.

Recommendations

- Investigate the performance of the Center using the information collected in the data collector set named "Microsoft ATA Center".

- For additioinal information about how to identify perforance issues, see http://aka.ms/ATACenterPerformance

We have 3 DCs. The ATA server has 2 CPUs with 2 cores per socket. It has 20 GB of memory and 250 GB of disk space--currently 102 GB free. I've tried looking through the logs at C:\Program Files\Microsoft Advanced Threat Analytics\Center\Logs but I couldn't find anything helpful. I also found the log file difficult to read.

I've looked through the Event Viewer and there are no logs there that point to what happened. I have suppressed the log but if there are troubleshooting steps I should take, I'd appreciate being pointed to them!

Thank you!

Windows Server Performance and maintenance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2023-09-22T02:50:44+00:00

    Hello

    Thank you for posting in Microsoft Community forum!

    Based on the description, I understand your question is related to Microsoft ATA.

    Since there are no engineers dedicated to this topic in this forum, in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in Microsoft Q&A.

    Thank you for your understanding and support. If you have any question or concern, please feel free to let us know.

    Have a nice day!

    Best Regards,

    Wesley Li

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  2. Anonymous
    2023-09-22T15:09:20+00:00

    Thank you! Will do!

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  3. Anonymous
    2023-09-27T07:18:48+00:00

    I'm so glad that I could provide some help here, it will be great to mark any useful answer so other can easily find it.

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