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My Microsoft USB dongle keeps connecting and disconnection rendering my keyboard and mouse useless

Anonymous
2024-02-18T21:02:51+00:00

My usb dongle doesn't stay connected to my pc, keep turning on and off. Looks like an issue with USB dongle.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2024-02-19T02:33:52+00:00

    Hi Mullenger Selina,

    thank you for posting on the Microsoft Community Forums.

    Based on the description, I understand that your issue is related to hardware.

    Since there are no engineers dedicated to hardware in this forum. In order to be able to deal with your questions quickly and efficiently, I recommend that you could contact your device manufacturers, who can provide you with a professional and effective response.

    Have a nice day.

    Best regards,

    Lei

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