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Urgent: Account Locked and Verification Issues (TrackingID#2412170040002994)

Anonymous
2025-01-03T04:41:35+00:00

Dear Azure Support,

I am reaching out regarding our account, which has been locked for almost a month. Unfortunately, despite following up on the emails we've received, the responses have not been helpful in resolving the issue.

This situation is severely impacting our development team's progress as we are unable to proceed with critical tasks. Furthermore, attempts to register a new account have been unsuccessful due to phone number verification issues. We've tried using multiple numbers but continue to encounter the same problem.

We urgently need assistance to resolve this matter as it is a significant blocker for our operations.

Below are the details of our case for your reference:
TrackingID: 2412170040002994

I would greatly appreciate your prompt response and resolution to this issue.

Thank you.

Best regards,
Joever Monceda
CEO/CTO
RePoint Solutions

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2025-01-03T07:54:36+00:00

    Hello RePoint Solutions,

    thank you for posting on the Microsoft Community Forums.

    Based on the description, I understand that your issue is related to Azure.

    Since there are no engineers dedicated to Azure in this forum. In order to be able to deal with your questions quickly and efficiently, I recommend that you repost your questions in the Q&A forum, where there will be a dedicated engineer to provide you with a professional and effective response.

    Here is a link to the Q&A forum: https://learn.microsoft.com/en-us/answers/questions/

    Have a nice day.

    Best regards,

    Lei

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